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Cancellation Policy

Updated: July 2024

 

At Camari Training, we understand that circumstances can change. Our Cancellation Policy is designed to provide clarity and flexibility for our learners. Please read the following information carefully.

 

1. Cancellation by You

 

1.1 Requesting a Cancellation

 

If you wish to cancel your enrolment in one of our online courses, you must submit a cancellation request by contacting us via email at info@camaritraining.com or by phone at 07915103554. Please include your full name, course title, and enrolment date in your request.

 

1.2 Cancellation Timeframes and Eligibility for Refunds

 

  • Within 14 Days of Enrolment: You are eligible for a full refund if you cancel your enrolment within 14 calendar days from the date of purchase, provided that you have not accessed the course materials.

  • After 14 Days of Enrolment: If you cancel your enrolment after 14 days, you will not be eligible for a refund unless otherwise stated in specific course terms or under exceptional circumstances (e.g., medical reasons with appropriate documentation).

 

1.3 Refund Process

 

Eligible refunds will be processed within 14 business days of approval and will be issued using the same payment method you used for enrolment. You will receive a confirmation email once your refund has been processed.

 

2. Cancellation by Camari Training

 

2.1 Course Cancellations or Rescheduling

 

Camari Training reserves the right to cancel or reschedule any course at our discretion. Reasons for cancellation may include, but are not limited to, insufficient enrolment, technical issues, or instructor availability.

 

2.2 Notification and Refund

 

  • If we cancel a course, you will be notified as soon as possible via email and will be offered a full refund or the option to transfer your enrolment to a future course.

  • If a course is rescheduled, you will have the option to attend the rescheduled course or receive a full refund.

 

3. Exceptions and Special Circumstances

 

3.1 Exceptional Circumstances

 

We understand that life can be unpredictable. If you have exceptional circumstances that require a cancellation outside of the standard policy (e.g., medical emergencies, bereavement), please contact us directly to discuss your situation. We will consider these requests on a case-by-case basis.

 

3.2 Non-Refundable Courses

 

Some courses may be explicitly marked as non-refundable due to the nature of the course content or delivery. These will be clearly indicated on the course description page. Please ensure you review these details before enrolling.

 

4. How to Contact Us

 

If you have any questions or require further assistance regarding our Cancellation Policy, please do not hesitate to contact us:

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Camari Training

Email: info@camaritraining.com

Phone: 07915103554Mail:

Office 798, 3 Fitzroy Place, Sauchiehall Street, Finnieston, Glasgow, G3 7RH, UK

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